Shipping options more visible on Checkout | Website & Mobile App

Shipping options more visible on Checkout

Neil Shrodo

Currently the customer only sees shipping options when they click "Deliver". but Deliver in our market means LOCAL DELIVERY, so it is confusing that to see shipping options they need to click deliver, then enter an address, THEN they get delivery options.

January 11, 2023

Marcia Macomber

Hi, Monika. Looks nice as long as your string "local delivery, fedex home..." etc., only reflects dynamically the delivery/shipping options selected by the merchant account.

Monika Figura

Marcia Macomber: Definitely would dynamically populate!

Monika Figura

Hi Neil, 
Thanks for the feedback and to everyone who has voted for this! In order to show the exact pricing for shipping options and pricing, we do need an exact address. 
However, are you hoping to just list all the options available so customer's have an idea of what they will get pricing for? I drafted up what this could look like below.

Neil Shrodo

Monika Figura: That would be a simple fix, yes.   
What most sites do is list the shipping as an option that appears when the merchant has chosen it (We have stores that ship and stores that dont), and when the customer chooses shipping, they are made to put in the address.
By this point, most online customers are going to be familiar with that kind of process.

Monika Figura

Neil Shrodo: Okay great. This will probably need to be prioritized through our development team so will update here accordingly with the current status.